On a normal AlphonsoMango.in order you pay in full at checkout, so there is no balance to chase. Orders are prepaid only, with no cash on delivery. For bulk or pre-arranged orders, any advance and balance schedule should be written in the quote, with the amount, date and mode stated.
By Prashant Powle, founder of AlphonsoMango.in (operated by Powle Home Foods, Mumbai). Last updated 23 October 2026.
How does payment work on a standard order?
Plainly. You pick a size, enter your PIN code, pay at checkout, and the order is confirmed. Our shipping policy says payment is prepaid only, by UPI, cards, net banking or wallets, and there is no cash on delivery. The price shown at checkout is the full price: no packing, handling or weight charge, and delivery is free on every order served in India.
So for a single dozen, a 2 dozen box or a Kesar pack, "balance before dispatch" simply does not arise. One payment, one order. If somebody asks you for a second payment on a standard website order, stop and call the number on the contact page.
Prices for reference: Ratnagiri or Devgad Alphonso, 1 dozen from ₹1,849 (small) to ₹2,999 (jumbo); 2 dozen from ₹3,499 to ₹5,499. Check the live product page for today's numbers.
Where does a balance payment come from, then?
From arrangements outside the basket: a large corporate or event order, a standing arrangement for a season, or a quote negotiated over WhatsApp. In those cases a buyer may pay part up front and the rest later. That is a common pattern in food trade generally, and it is where mistakes happen.
Which terms apply to AlphonsoMango.in bulk orders? They are not published on the site, and I will not invent them. Bulk, corporate and wholesale orders are handled by enquiry, and the payment schedule is confirmed in the quote. Ask, read the quote, and agree only what is in writing.
Pre-orders and the Monthly Pass are slightly different again. Those are dispatched in the window shown on the product page, and quantity or delivery week can be changed before dispatch. The Monthly Pass page sets out the specifics.
What should you get in writing?
Treat any advance-and-balance deal like a small contract. Before paying, get these items in one message or one document:
- Total order value, split into advance and balance, in rupees.
- The date the balance falls due, and whether it must clear before dispatch or after delivery.
- Which grade and quantity: for instance "24 dozen medium, Ratnagiri".
- The delivery address, contact phone and delivery window.
- What happens if the delivery date shifts, or the PIN code turns out to be unserviceable.
- The claim route for damage, with the 24-hour reporting window for fresh fruit.
- Invoice details. A GST invoice is not published as an option, so ask directly and note the answer.
Short, dull, essential. If the other side will not put numbers in writing, you have your answer. Worked example: a ₹60,000 order with a 50 percent advance means ₹30,000 now, ₹30,000 before dispatch. Write exactly that, with the date. Do not rely on a voice call.
Red flags: when to walk away
Some are universal, whoever you buy from.
- Payment to a personal UPI ID with no business name on screen or in the quote.
- Pressure. "Pay in the next ten minutes or the stock is gone." Real fruit sellers do not run flash auctions on your WhatsApp.
- No written quantity, grade or date.
- Fees appearing mid-way: new charges that were not in the quote.
- A balance demanded after dispatch to release the parcel. That is a classic scam shape for perishable goods.
- No way to verify the seller. Licences, address, and policies should be public.
That last point is easy for you to test. See the verified details further down and compare them with any seller's.
What if you need to cancel or change the order?
The policy is generous before dispatch and strict after, because fresh fruit cannot go back on the tree. Before dispatch you can change the address or phone number, or cancel for free with a full refund. A fresh-fruit delivery can be postponed by a maximum of 2 days, only before dispatch. After dispatch, fresh fruit cannot be cancelled, and an address change is possible only within the same city if the courier accepts.
If the order cannot be fulfilled because your PIN is not served, the stock runs out or weather intervenes, you get a full refund. Refunds go to the original payment method within 7 business days of an approved claim. The return policy has the whole text, including the 24-hour claim window and the photo or video evidence we need.
Keep your own record
Screenshot the quote, the payment confirmation and the tracking link. Note the courier name (BlueDart for fresh mangoes to serviceable PIN codes) and the dispatch date. Fresh fruit is harvested to order and packed against the order, and orders received before 1:00 PM IST on Monday to Saturday are dispatched the same day, so you can reasonably expect tracking by email and WhatsApp the same evening.
On arrival, check the outer box before signing, and photograph it if it is crushed, wet or open. Report problems within 24 hours with photos or video and your order number. Keep it simple, keep it dated.
Ripened naturally, no carbide
Payment safety is half the picture; fruit safety is the other half. We do not use carbide. Our Alphonso mangoes are ripened naturally (on hay beds, as our FAQ states).
Under Regulation 2.3.5 of the Food Safety and Standards (Prohibition and Restrictions on Sales) Regulations, 2011, calcium carbide may not be used to ripen fruit in India. It produces acetylene and can leave arsenic and phosphorus traces. FSSAI permits controlled ethylene ripening up to 100 ppm; see fssai.gov.in for the latest text. Powdery white or grey residue in cartons deserves suspicion. So does fruit that looks golden but stays rock hard inside. A bucket float test is only a rough clue; a lab test is the proof.
Verified business details
Before you pay any seller an advance, verify them. Ours are below.
- Seller: Powle Home Foods, Kurla West, Mumbai 400070, trading as AlphonsoMango.in.
- GI Authorised User AU/5974/GI/139/260 (Alphonso) and AU/6932 (Devgad).
- FSSAI Central Licence 10020022011783 (FSSAI page).
- APEDA registration 225579 (export page).
- WhatsApp +91 70830 75556 and support@alphonsomango.in (contact page).
- Policies: shipping, returns.
- Coverage on Press and Media; buyer comments on reviews.
You can check the GI, FSSAI and APEDA numbers on the official registers: ipindia.gov.in, fssai.gov.in and apeda.gov.in.
Frequently asked questions
Do I pay a balance before dispatch on AlphonsoMango.in?
Not on standard website orders. You pay in full at checkout, prepaid only, and there is no cash on delivery. For bulk orders, any advance or balance schedule is confirmed in the quote.
Can I pay cash on delivery for mangoes?
No. Orders are prepaid only, by UPI, cards, net banking or wallets. Cash on delivery is not offered for fresh mangoes or other items on AlphonsoMango.in.
What should a bulk quote say about payment?
The advance and balance amounts, due dates, the grade and quantity, delivery address and window, and the claim route for damage. Get it in writing and keep screenshots of every confirmation.
Can I cancel after paying?
Before dispatch, yes, free, with a full refund. After dispatch, fresh fruit cannot be cancelled. A fresh-fruit delivery can be postponed by a maximum of 2 days before dispatch.
How quickly are refunds paid?
Approved refunds go to the original payment method within 7 business days. Fresh-fruit claims must be reported within 24 hours of delivery with photos or video and the order number.
What payment is a red flag?
Anything sent to a personal account with no business name, any demand for a balance after dispatch to release the parcel, and any pressure to pay within minutes. Walk away from those.
Are your mangoes ripened with carbide?
No. We do not use carbide. Our Alphonso mangoes are ripened naturally, on hay beds as our FAQ states. Carbide is prohibited for fruit ripening in India under FSSAI rules.
Sources and further reading
Related: Buy Alphonso mangoes online in India, Hapus mango price per dozen, Alphonso mango delivery
